Celebrating The Colors In The American Flag
Seeing Red, White, and Blue in a Whole New Way: What Color Communicates Before You Speak This week I had the opportunity to attend a fascinating webinar with guest expert Leatrice Eiseman, Executive Director of the Pantone Color Institute. She shared that when Pantone began naming a Color of the Year in 1999, their decision […]
Your B.R.A.N.D. Is Your Competitive Advantage: Leadership Strategies for MSP Owners
Technical skills get you in the room. Your brand closes the deal. Have you ever been in a bidding war with two or three other MSPs and won? Think back to that moment. What set you apart from the competition? Chances are, it was not price. A colleague of mine won a deal over […]
D is for Dynamic Dialogue: Your Voice Is the Dealbreaker. Sound Confident or Get Tuned Out
Before your next pitch or team meeting, try this Success Exercise. What do you hear? Your voice may be costing you trust, clients, and influence. In 2017, I sat in a marketing conference surrounded by hundreds of attendees. The keynote speaker was Roger Love, a celebrity vocal coach known for training some of the biggest names […]
N – is for Networking: 5 Conversation Starters To Help You Get Started
Here Are 5 Conversation Starters to Help You Break-The-Ice If you’re reading this, chances are you’re a business owner who’d rather stay behind the computer screen than walk into a room full of strangers. You’re not alone, please keep reading. I’ve worked with so many tech professionals who feel the same way. The idea of […]
A is for Appearance: The Psychology of Presence and Professionalism
Would you trust you—based on how you show up? Recently, my husband and I had the opportunity to exhibit at the inaugural Ocean State Dental Association conference. As we set up our booth, I couldn’t help but notice the vendor across from us – Crown Uniform. Our conversation quickly turned to the power of uniforms […]
R is for Respect: You’re Leading, Even If You Don’t Realize It
It was my daughter who first said, “Mom, you have to watch this TED Talk.” She knows I’m always on the lookout for stories or videos that spark reflection and shift perspective. And she was right—Drew Dudley’s Leading With Lollipops hit me straight in the heart. In this short Ted Talk, Drew shares how a simple, seemingly forgettable moment—a […]
B is for Behavior: Lead by Inspiring, Not Demanding
The foundation of leadership begins with the behaviors that build confidence and loyalty. In the early 1990s, before I had my own business, I worked for a manager named Fred who completely shifted my perception of what a leader should be. When I first met Fred, he seemed like a good manager. He asked questions […]