“Lisa has a deep understanding of branding, marketing and the importance of clear communication and how they impact a company’s image. Her intimate knowledge from two decades’ experience running an IT company, presents a unique offering for MSP owners who are interested in elevating customer service to their clients. Lisa’s phone skills workshop initiated a crucial team discussion (one that we never held before) about how we would like to be perceived by our clients and prospects. I highly recommend any service and support company partner with Lisa.”