“Lisa recently called in to our company meeting to do a Phone Skills workshop, but it was so much more than just that! She made all of us consider our company's brand, as well as personal brands, and focused our attention on how we want to be perceived by our clients. The phone skills portion was wonderful as well, since we often get distracted and don't focus on our clients' impressions when they call our office. Thank you so much for your expertise Lisa, it was an invaluable lesson, and re-focused all our attention on our brand as a whole.”