Media
Lisa with the ChannelPro Team
Building Confidence To Empower Your Team
I am back once again with Harry Brelsford, CEO SMB Nation & O365 Nation this time sharing “Tales From The Trenches” with a client case study. I work with businesses helping them to become more confident leaders by focusing on their Communication Skills, both verbal and nonverbal. Watch now!
To learn more about SMB Nation and watch other fabulous interviews, click here!
Customer Experience is the Pulse of Every Business
Customer experience is not only how a customer perceives your business, but is also a big factor in weather a customer will return to your business again. A positive customer experience is crucial to the success of your business, as a happy customer will likely become a loyal customer. There are many factors that go into the customer experience from employees personal brand, communication with customers (tone of voice, and the words you say), how employees dress, showing customers you care and so much more. Watch now!
To learn more about SMB Nation and watch other fabulous interviews, click here!
ChannelPro Weekly Podcast #212 – Eau De Salesman
Click here for my latest co-hosting gig with the great folks at ChannelPro Network. During this episode, I had so much fun to talking about my passion for Emotional Intelligence. I first spoke about my article “The Five Ways I Use Emotional Intelligence To Keep My MSP Strong Through The Pandemic” and then during the 2nd half of the segment, we have a lively chat with Sales Expert Keith Lubner of Sales Gravy. Keith and I have so much in common – we both believe in and implement Emotional Intelligence in our sales process. If you want to learn how, then this is one podcast you must watch from start to finish!!
ChannelPro Weekly Podcast: Episode #175 – Numbers With Crunch
Like numbers you can sink your teeth into? So do Matt, Rich, and guest host/channel pro Lisa Shorr, of Secure Future Tech Solutions and Shorr Success. That’s not all they chew over in this episode, either.
Video Conferencing Tips for Channel Pros
You’re teaching your clients to use Teams and Zoom, but are you using them correctly yourself? Watch image management expert Lisa Shorr guide hapless ChannelPro editor Rich Freeman through some tips for projecting professionalism and confidence to your clients online.
ChannelPro Weekly Podcast: Episode #141 – Above All, Change Everything
It’s a whole new world, folks, and it just might be a great one too if you’re willing to rethink everything. This week’s guest host, Vertical Axion President Herman Pool, has some thoughts to share on that, plus the other topics Matt and Rich cover on this show: StorageCraft’s new affordably-priced BDR appliance, the new AI-powered proactive management tool from Unitrends, the importance for MSPs of delegating responsibility to techs rather than abdicating it, and the suddenly compelling use cases for Jabra’s Pana-Cast huddle room web cam.
ChannelPro Weekly Podcast: Episode #073 – Remember Etiquette?
Kids today. No manners! Sadly, the same often goes for channel pros too, as you’ll discover in the live interview Matt and Rich conduct with MSP and “personal branding” expert Lisa Shorr, who explains why the way you dress, act, and talk is a vital part of building a successful business.
ConnectingIT Podcast Interview with Dan Tomaszewski of Kaseya
Click here to listen to my ConnectingIT Podcast Interview with Dan Tomaszewski of Kaseya on asking the question, “How do you want to be perceived by others?” Perception is reality. I learned this the hard way in my MSP, Secure Future Tech Solutions, that soft skills matter. Want insights into how you measure Image and the steps we took to turn our MSP from stagnant to profitable – This will be a quality 24 minutes to tune into!!!
“People respect what you inspect.” Conversation with Coach Brittany Drozd.
Click here and tune into my cool coffee and conversation with fellow Business Coach Brittany Drozd. Learn why one of my Leadership mantras is “People respect what you inspect.”
Roy Richardson of Aurora Info Tech as we explore business ownership and leadership.
Listen to my conversation with fellow MSP Owner and Podcaster Roy Richardson of Aurora Info Tech as we explore business ownership and leadership. Listen to the end to learn who I’d to have on my Board of Directors!
December 2018 Style Tastemaker for So Rhode Island Magazine!
Want to learn more about me and my philosophy? I am the December 2018 Style Tastemaker for So Rhode Island Magazine! Click here to read more!
Sept 2016 Fall Trends Cover Story in So Rhode Island Magazine Guest Stylist
I was invited to be a guest Stylist in the Sept 2016 Fall Trends Cover Story in So Rhode Island Magazine. I was tasked to select a Fall outfit from Green Ink in Wickford, RI and share my inspiration. Read how I would take this outfit from day to night!
Organize the business planning and mission statement building
An Entrepreneur is always learning. To help me organize the business planning and mission statement building, I enlisted the help of the best in the business industry Inc Magazine! I am a proud alum of their first online Accelerator Class. Click here for a highlight of the some of the best businesses in our flagship class, Shorr Success among them!