Connecting emotionally with how others are feeling will not only build strong bonds among your team member but will strengthen client relationships too.
Welcome to mid-February 2021!
In the span of just over 40 days, we have seen a new administration take office, a vaccine rollout, civil unrest, and GameStop being a hot “stonk.”
For MSPs, COVID-19 and the resulting work-from-home needs, plus the continuing rise of cyberattacks, have created more work than ever before. Important to note, this also comes with higher demand from our clients for quicker resolution time. How will we ever get through the rest of the year?
Allow me to answer that question in one word: empathy. Practice empathy and your business could absolutely soar!