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Shorr Success

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This One Thing Can Ruin Your Credibility in Q2!

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And 3 Ways to Fix It!

Eric in a typical Covid Look!
My husband, Eric Shorr, wearing a Covid “Virtual” look of Business on top & PJs on the bottom! Are you guilty of this too?

Well, here we are, April 2021, and the start of Quarter 2.  I hope Q1 was productive and a positive sign of a profitable Q2.

Major media outlets are posting a variety of articles outlining which Covid restrictions are being lifted and when.  One key development in this process is the allowance of businesses to enable a larger capacity of their employees to come back to the office.

The reality is that many offices will either remain totally remote or incorporate some sort of “hybrid” work environment where the term “office optional” will be added to their Employee Handbook.

The exciting idea behind all of this is that we can start connecting in-person once again!  We might even start to spend a bit less time smiling at your colleague’s face through a computer monitor and a bit more time staring into someone’s actual eyes! Seems like such a novel idea!

The One Thing That Can Ruin Your Credibility in Q2!

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Key Soft Skill for 2021: Empathy

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Click here to read this article and others on ChannelPro.

Connecting emotionally with how others are feeling will not only build strong bonds among your team member but will strengthen client relationships too.

Welcome to mid-February 2021!

In the span of just over 40 days, we have seen a new administration take office, a vaccine rollout, civil unrest, and GameStop being a hot “stonk.”

For MSPs, COVID-19 and the resulting work-from-home needs, plus the continuing rise of cyberattacks, have created more work than ever before. Important to note, this also comes with higher demand from our clients for quicker resolution time. How will we ever get through the rest of the year?

Allow me to answer that question in one word: empathy. Practice empathy and your business could absolutely soar!

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How We Landed An $8,000 MRR Deal During a Pandemic… And How You Can Too!

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Click here to read this article and others on ChannelPro.

A rapidly growing construction company was fed up! Their current IT provider took several days to respond to phone calls and forever to set up computers for new employees. Their biggest frustration was constantly wasting time by repeating themselves thanks to the constant turnover of their IT vendor’s employees. Why didn’t anyone stay at their IT company? The construction company had reached its threshold and made the difficult decision to find a new IT provider during the middle of the COVID-19 pandemic. That’s when we met them.

What Specific Characteristics Was the Construction Company Looking For?

You might be surprised, but they were not interested in the various technology services we offer. Sure, they wanted an experienced company that knew tech, but what they really wanted was a company that would think and act like their CIO. The construction company wanted our president, Eric, to help guide them in making major business decisions, such as moving to a new office and what was the best option to replace their outdated infrastructure. They also yearned for engineers they could build relationships with and who took the time to really understand their business. They told us they just didn’t TRUST their existing provider to guide them in the right direction.

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You Are Being Watched! Exercise These 3 Positive Leadership Behaviors

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A leader’s actions—good and bad—impact the energy of an entire business.

Leadership Behavior
Click here to see this article and others on ChannelPro’s website!

Does your company staff meeting look like this? Your CEO is constantly cutting team members off to ask questions. One engineer is rolling his eyes, another is looking out the window, and yet another is checking email on her phone. How do you FEEL after leaving your meeting, accomplished and validated, or ignored and agitated? [Read more…] about You Are Being Watched! Exercise These 3 Positive Leadership Behaviors

Five Professional Image Tips Thanks to Marco Rubio’s Boots!

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What message do these boots send? Source: @MikieBarb / Michael Barbaro

What would the media say about your professional image?

The run for Presidential office has taken a turn. A shift from the pressing issues of the economy and global warming to the significance of Republican Senator Marco Rubio’s shiny black boots! Of course, this focus on fashion is a direct attempt at fellow Republican opponents to sway public opinion to believe Rubio is a weaker candidate for wearing more effeminate, fancy shoes. [Read more…] about Five Professional Image Tips Thanks to Marco Rubio’s Boots!